Alina Skylum
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Recent activity by Alina Skylum Sort by recent activity-
@ Wilhelm, you can choose whichever you like. We'll process the request anyway. @ Valerie, as far as I can see, our team has replied to your request. Please provide the necessary information and we...
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Hi everyone, The reason why we do not recommend interfering with the system folder that contains textures is that, if the files you put there turn out to be incompatible, it may significantly affec...
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@Bob, Per se, those are two different versions of the same application, Luminar 4 being a newer, more advanced release that's installed independently. We usually provide updates for the version wit...
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Hi Paolo, James, I've tested that on my Mac and was unable to reproduce the issue. Could you please try to create a new catalog this way: File > Catalog > New, add just one photo by clicking on Fi...
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Hi John, We've just sent you your SmugMug link. Please note that when you setup the account, you're not requested to enter your credit card info. At the end of the first year, you will be able to e...
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Thanks, John. I've forwarded the photo samples you've sent us to our QA team. If there are any follow-up questions or updates, we'll reach out to you via email.
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Hi John, Please check your Inbox
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Hi Pericles, We haven't announced any requirements, however, we recommend a proper image quality, close'up and full-face photos for better results.
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Hi Alain! Thanks so much for your feedback. I will make sure to forward it to the person in charge.
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Hi Alain, Please send us a screen recording of the issue. Here's how to record your screen on Mac: https://support.apple.com/guide/quicktime-player/record-your-screen-qtp97b08e666/mac Here's how yo...