Anastasiia Moore
- Total activity 634
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Activity overview
Latest activity by Anastasiia Moore-
Anastasiia Moore commented,
Hi Maksim Pyatkovskiy, We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please send us a screen recording of the issue.You c...
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Anastasiia Moore commented,
Hi! It looks like you created the post for the same issue twice. I already answered you here, please see the answer in this thread: https://community.skylum.com/hc/en-us/community/posts/98945074196...
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Anastasiia Moore commented,
Hi, As far as I can see, your computer doesn't fully meet our system requirements. Luminar 4 requires Intel® Core™ i5 generation or better (while you run on Intel Core i3): https://manual.skylum.co...
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Anastasiia Moore commented,
Hi! I'm sorry to hear you encountered this issue. Please try the following steps: Hold down the Option key on your keyboard and start Luminar. Keep holding Option until you see a window with a lis...
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Anastasiia Moore commented,
Hi Drew Monthie, Please clarify if you send the photo to Luminar by right-clicking on the image on your computer > Open with > Luminar Neo.
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Anastasiia Moore commented,
Hi , Could you please let us know your hardware configuration? Press the Windows logo key + R. Type msinfo32 in the dialog box that opens and hit Enter on your keyboard. In the window that open...
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Anastasiia Moore commented,
Hi tom jolly, You can try the workarounds suggested by Kate above.
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Anastasiia Moore commented,
Hi Patricio A Lopez! Please reach out to our support team via https://skylum.com/support and they will assist you.
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Anastasiia Moore commented,
Hi Matthew Massey, Kindly send us the original files you're working with at https://skylum.com/support, we'd like to run some tests with them. Here's how you can send us the file: Visit https://we...
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Anastasiia Moore commented,
Hi! Thanks for clarifying! Please try to increase the size of the pagefile: https://www.windowscentral.com/how-change-virtual-memory-size-windows-10 The minimum and maximum size of the Pagefile ca...