Luminar Neo 1.5.1: Improvements throughout the software

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    DELINIERE Laurent

    Please, am I the only one customer experiencing memory  leaks problems using clean tool ? 

    memory usage grow up to 256 GB and freeze my Mac studio ... only for a 25 M pix picture ... 

    Can provide screenshots .

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    Kate Williams

    Hi Deliniere, 

    This issue needs extra investigation by our support team. Would you please submit a request at https://skylum.com/support or directly at support@skylum.com

     

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    Ryan Horne

    How do I install the new extension pack I just purchased (Luminar Pro?). I already have Neo. I cant seem to find any info on just the extension pack install. I dont see any activation codes either.

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    Tania Taylor

    Hi Ryan Horne!

    Please check if you can install the extensions using the menu "Extras" (or "Extensions" if your Version of Luminar Neo is 1.5.1). More so, you can click on the button "Run in Luminar Neo" in the My Software tab of your Skylum account. 

    If you need any further help, please contact https://skylum.com/support. They will help you get this sorted out

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    Ryan Horne

    Thanks- I see that spot for extras and when i open it, it says "get" under the extensions i just purchased.

     

    Just wondering how I get the activation code- it wasn't in the confirmation emails. 

    I love this software but its above my paygrade as far as being user friendly haha

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