My AI didn't work on Mac OS Ventura and my NEO run really slow

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    Tania Taylor

    Hi Tuan Nguyen!

    I'm sorry to hear that you've encountered such issues with both apps.

    Let's start with Luminar AI. Could you please tell us if you tried restoring it from backup?

    • Hold down the Option key on your keyboard and start Luminar. Keep holding Option until you see a window with a list of available backups appear.
    • Select a backup that was created before you encountered the issue with the library and click Restore from Backup.

    Here is the video tutorial that may also be helpful: https://www.loom.com/share/2fad8457bbb34faa948ea766a002aad8

     

    As for Luminar Neo, we need some more details. Please contact us at skylum.com/support, and our team will help you.

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    apk vrm

    I  was also  facing the same issue but after watching this video, I got my solution!

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