How do I activate the pro membership?
AnsweredGood evening, I purchased the bundle with the pro membership with the Black Friday offer. I have reinstalled, log in and log out and the extensions are not showing up on my Luminar Neo. Ive tried all the instructions that I found on FAQ. I initially thought Id purchased the wrong thing, opened two tickets but still no reply. Any ideas on what I could be doing wrong? Thanks in advance for any suggestions.
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Hi!
Kindly note that Luminar X Membership (Pro and Basic plans) doesn't provide free access to the extensions.
Luminar X Membership is a paid subscription for those who already own or subscribe to Luminar and want to take their creativity to the next level. Luminar X members enjoy monthly delivery of creative assets, including Luminar Presets, LUTs, and Sky textures. Luminar X members who opt for the Luminar X Membership Pro plan will also receive four Luminar tutorials and four photography tutorials per year.
Luminar Neo’s Pro Monthly and Yearly Subscription plans give you access to the Luminar Neo app, all its updates or new versions, as well as all Extensions available during the subscription period.
Please, reach out to us via https://skylum.com/support, and we will see what we can do for you.
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Agatha Winter Thanks for informing. Actually I was stuck into this form the previous few days and looking at the procedure to activate pro membership.
I really appreciate to your effort.
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