MRvalverde

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    Katherine Nelson

    Hi Jeanpierre, 

    We'd be grateful if you contact our support team via https://skylum.com/support so we could locate your purchase. 

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    Member

    Hi Jeanpierre,

    please contact the support as Katherine has already written.

    About your product: You should of course inform yourself BEFORE BUYING what you are buying.

    Luminar 4 is a 2019 version of Luminar.
    The successor was Luminar AI, which was released in 2020.
    In 2021 Luminar NEO was announced, which was actually released in spring 2022 and is the successor of Luminar AI.

    Luminar Pro is a subscription to the current Luminar NEO. Pro here means that you get the new extensions in addition to Luminar NEO. They are part of the Pro subscription.

    I hope that the explanation helped you a bit.

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