Upscale Extension

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Hilltops

• November 10, 2022 21:35

Neo 1.5. The extension is there and accepts the photo I drag into it. I select the size option and then click 'Upscale'. Sometimes the little 'wheel' rotates indicating that it's processing the upscale but sometimes it does nothing except have the upscale button 'blink'. However, no result and no new Upscale folder.

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  Roy Blackwell

  • November 10, 2022 23:48

  Upscale is working fine on my Windows 11 machine (I7 32GB RAM/Nvidia Geforce 3050 Ti Laptop). It took about 32 seconds to upscale a photo to 3600x4300.

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  Elena Blum

  • November 11, 2022 13:22

  Hi Hilltops,

  I definitely understand your concern. Please contact our support team https://skylum.com/support and we will do our best to take a closer look at what’s going on right away.

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