Mac Photoshop crash

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Bruce Howatt

• October 31, 2022 23:52

I have a constant problem of the photoshop Neo plugin crashing photoshop.  It seems to happen when I start Neo as a filter then decide not to make an actual edit.  When I exit out to photoshop I immediately get the spinning wheel and photoshop crashes.  I don't seem to have any problems when I do make any kind of edit.

Thanks for your help on this.  Neo has been great so far. 

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• 

  Agatha Winter

  • November 01, 2022 08:27

  Hi Bruce,

  Please try the following:

  1. Make sure Photoshop is not running. If the app was running, reboot your Mac before proceeding. 
  2. In the top-bar menu click Luminar Neo > Install Plugins.
  3. Click Uninstall next to Photoshop.
  4. Reboot your Mac and launch Lumina Neo.
  5. Click Luminar Neo > Install Plugins.
  6. Click Install next to Photoshop.

  You may be prompted to enter your Mac user password at some point, please do so.

  Let me know how it goes.

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