Problem with LUMINAR NEO Tomasz Ostrowski tomasz.oto@gmail.com

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Tomasz Ostrowski

• October 23, 2022 07:52

Another application

I have found that the LUMINAR NEO version available on my SKYLUM account does not want to work with my MAC, Intel Care i7, macOS Monteraey 12.6
Yesterday, I installed Luminar Neo 7 days TRIAL from Apple's APP Store. The program installed very well. But after all, I will not pay for the next version of the software, if the program directly in SKYLUM. Please join my LUMINAR NEO account, which will be stable for my computer. This is very important to me, especially since I am investing in new additions. Regards Tomasz Ostrowski tomasz.oto@gmail.com

 

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  Member

  • October 23, 2022 09:55

  By the way, I recommend not to give email addresses here. Your post is linked to your email anyway, so giving it separately is not useful for security reasons.

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  Kate Williams

  • October 23, 2022 13:33

  Hi Tomasz,

  Please note that if the app was acquired from our website, this purchase would not activate the AppStore version as the latter's billing system is handled by Apple itself. 

  Please contact us at https://skylum.com/support so we can help you make the website version work. 

   

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