Love Hate relationship
Answered
I have been a Luminar client for years. I love that the software can save so much time enhancing images and does a great job when working properly....I hate that nearly every time they issue an upgrade (currently Version 1.4.2 for Neo) it is almost unusable as a Photoshop filter. When saving to Photoshop after making a few selected edits, the filter simply locks up and requires a reboot of the PC to regain control, even after waiting for hours....and of course nothing is saved, losing all work to that point.
Considering most of their team is in Ukraine, I feel bad complaining at this point and will try to be patient but thought you should know it is not working for everyone...perhaps a Windows 11 issue this time?
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Hi Bradford,
First and foremost, thank you for your kind words! It means a lot to us :)
As for the issue you've encountered, could you please let me know which edits you apply to the photo in Luminar Neo? Is there an Erase tool among them?
I invite you to reach out to our support team via https://skylum.com/support, so they could look deeper into the issue. Thanks in advance!
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