Unable to log into Luminar using my macbook

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Marlon Ottley

• September 26, 2022 15:00

Good morning. I am unable to activate Luminar AI and NEO on my MacBook. it doesn't give me an option to sign in, only to try free trial, subscribe and to buy even though I bought the program already. can anyone assist me in this regard pleaseeee

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  Elena O'Brien

  • September 26, 2022 16:39

  Hi Marlon Ottley,

  Could you please send us a screenshot of your activation window here?

  (Make sure to not include any private information like passwords).

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