EM1 MK II ORF RAW File Issue in Neo 1.4.0

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Andrew Proud

• September 25, 2022 13:12

I edited an ORF file in Neo from my Olympus EM1 MK II and then exported it as a JPG. The JPG had strange violet banding and artefacts not see in the edit in Neo. I then processed the same original ORF file with DxO PureRAW which creates a DNG RAW file and edited the file again in Neo and exported it as a JPG, this image was fine.

The above is the JPG export from the ORF Raw file.

This is the JPG from the DNG RAW file slightly smaller to get under 2 MB.

This issue has only occurred since updating to Neo 1.4.0

Your feedback appreciated.

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  Elena Blum

  • September 25, 2022 16:53

  Hallo Andrew,

  We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please send us a screen recording of the issue.
  You can use Monosnap to record your screen: https://monosnap.com/welcome

  Also, please send us your RAW file.

  Here's how you can send us the file with the recording:

  1. Visit https://wetransfer.com/
  2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
  3. Click Add your files.
  4. Select the file(s) on your computer.
  5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
  6. In Send As select Link.
  7. Click Transfer.
  8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support

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