I have contacted support about this, I have Neo recently downloaded and paid for, prior to that I was using AI and still have that installed... It crashed every few minutes, AI did that also. Support e mailed me and gave me comprehensive steps to uninstall and re install the programme which I have done and it is still doing the same thing! So frustrating, I am trying to complete a wedding edit using the same workflow (for obvious reasons) and cant.. I have a lot of memory on my PC and am running the latest programmes. Before I really lose my mind does anyone have any ideas?
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