HDR Merge panel doesn't show up

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Ewa Ressel

• September 23, 2022 06:54

I have installed HDR Merge and it appears as "Installed" after clicking orange extensions icon in top left corner, but HDR Merge panel doesn't show up on Catalog page. I have Luminar Neo listed as allowed application in my anti-virus software and I run app as an administrator. Any ideas?

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  Katherine Nelson

  • September 23, 2022 08:15

  Hi Ewa,

  Could you kindly send us a screenshot of the Catalog tab?

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  Ewa Ressel

  • September 23, 2022 08:23

  

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  Ewa Ressel

  • September 23, 2022 08:33

  Issue solved: I don't have Aurora HDR 2019, so I have to buy the extension pack. As simple as that. :-D

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  lyle johnson

  • September 25, 2022 13:26

  I have Aurora HDR 2019, have installed it, and it doesn't show up

   

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  Elena Blum

  • September 25, 2022 16:57

  Hi lyle johnson,

  Please contact our support team https://skylum.com/support and we will do our best to take a closer look at what’s going on right away.

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  Vlad Kalnits

  • October 13, 2022 14:45

  I have the same problem. On both NEO installed on Windows 10 and Windows 11. Please HELP!!!

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  Tania Taylor

  • October 13, 2022 16:35

  Hi Vlad Kalnits!

  If the HDR Merge extension window doesn't show up in the Catalog tab (not the Edit tab), please get back to us at skylum.com/support.

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