I started a trial for Luminar AI on a Mac and really liked using the software. However, the software started to get slower as the trial went on and as I explored more and more settings and tools. The Macbook Pro has 8GB of RAM but it's quite old (perhaps purchased ten years ago). Hence, I thought it was the computer that was not up to the task. I therefore bought a new laptop, this laptop...
It's a £800 gamer's laptop and since it's a gaming laptop it should (I would think) zoom along for a bit of photo editing.
The laptop has a fresh install of Windows 11 out of the box (or it upgraded itself before I ever saw the desktop). I decided to trial Luminar Neo on the Windows laptop as that looked even more interesting than AI.
I am currently facing the problem where when working with Neo it grinds to an almost halt and makes the fans on the laptop scream. It takes minutes to move around and click on things. For example, two minutes to open the crop tool of a previously edited RAW file. Video link (it's a two-minute-long video and apart from a little scrolling around in the Catalog panel, the video just shows me waiting for the Crop tool to load)...
Note: You cannot hear the noise the computer makes, but the laptop's fans were screaming during the event and then calmed down after I closed the Crop function.
I edit RAW files that are on the local/internal hard drive. The photos are from a camera that is mostly (90%) a Canon 5D Mark 2 with a 16-35mm L lens.
Note: The laptop came with a trial of Norton Anti-Virus. Switching off the real-time scanner doesn't resolve the issue.
OS Name Microsoft Windows 11 Home
Version 10.0.22000 Build 22000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MSI
System Manufacturer Micro-Star International Co., Ltd.
System Model Alpha 15 B5EEK
System Type x64-based PC
System SKU 158L.1
Processor AMD Ryzen 7 5800H with Radeon Graphics, 3201 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. E158LAMS.107, 10/11/2021
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MS-158L
BaseBoard Version REV:1.0
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.22000.778"
User Name MSI\mark
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.4 GB
Available Physical Memory 10.9 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 8.95 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control
Virtualization-based security Services Configured
Virtualization-based security Services Running
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.
I have a few questions:
- Is it accepted that the software is quicker on a Mac than Windows?
- Is Windows 10 any faster than Windows 11?
- Does Luminar AI on Windows 11 run without performance problems or is Neo and AI both affected?
- Is it accepted that it is not the computer that is not under spec'ed but the software (at least on Windows) is currently at fault?
Any help appreciated! I love the software I really want to help work with the dev team to understand and resolve the issues. Happy to be a guinea pig if required.
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