can't sit Luminar neo on MacBook Pro, can shut down as well

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Rajshekhar Rao

• September 09, 2022 04:51

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  Rajshekhar Rao

  • September 09, 2022 04:53

  can't quit Luminar neo on MacBook Pro, can't shutdown as well

   

   

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  Helena Carter

  • September 09, 2022 11:35

  Hi Rajshekhar Rao

  Let's try reinstalling Luminar Neo. We recommend doing a full uninstall with AppCleaner. AppCleaner is a free app that automatically removes not only applications but also the related files, making 'clean' uninstall easy.

   

  • Download AppCleaner from here (click this text to open the link).
  • Install AppCleaner and start it.
  • Drag Luminar from your Applications folder into the AppCleaner window. When removing Luminar, mark all the files and folders on the list, except for RTW788AXG3.com.skylum.luminarNeo
  • Once you've uninstalled Luminar Neo, restart your Mac and download a fresh version of Luminar from here: 
    https://skylum.com/download/luminar-neo-paid

  Here is the video tutorial you might find helpful: https://www.dropbox.com/s/poak20bxywarzxz/Screen%20Recording%202021-12-28%20at%2012.56.57.mov?dl=0

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