Neo - Appy button has stopped working - hangs on exports

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    Kate Williams

    Hi James, 

    Could you please clarify what edits were used in the Luminar plugin? Was there Erase among them? 

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    James Goudy

    Yes, erase was used.

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    James Goudy

    FYI I tried opening the photos from the native Neo catalog and it still didn't take the edits. Yes I was using the erase tool.

    I think it was the latest update, because Neo was working perfectly.

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    Ivan Azure

    Hi James,

     

    It looks like you have encountered the known tendency, which our specialists investigate intensively to eliminate in future updates.

     

    Contact our representatives via support@skylum.com so the team can investigate possible solutions to make up for the inconvenience.

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