Luminar neo startet nicht mehr unter Windows 10

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    Anastasiia Moore

    Hi!

    Sorry to hear you've faced this issue. Please try reinstalling the app in the following way:

    1. Go to “Apps and Features” by right click on the Start button;
    2. Find Luminar there and click [Uninstall] (you can also uninstall from the Control Panel);
    3. Type %appdata% in Search (folder Roaming should open);
    4. Find the folder “LuminarNeo” and delete it (It deletes your activation for Luminar Neo. Also, please note that your custom and downloaded presets/skies, etc., will be removed, so make sure to back this folder up);
    5. Go to Pictures and rename the folder called Luminar Neo Catalog (if you have your Catalog anywhere else, find it and rename it).
    6. Install the app once again and launch it: https://skylum.com/download/luminar-neo-paid
    7. Activate the software by logging in to your Skylum account. Next, add a small folder with images for editing. 

    Please, let me know how it goes now.

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