Neo failed to load on M1 Mac



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    Margaret Bright

    Hi Richard,

    I am sorry to hear about the issue you are experiencing.

    Please try the following steps:
    1. Hold down the Option key on your keyboard and start Luminar. Keep holding Option until you see a window with a list of available backups appear.
    2. Select a backup that was created before you encountered the issue with the library and click Restore from Backup.
    Here is the video tutorial that may also be helpful
    If the issue persists, please get in touch with our support team at They will be happy to help! 
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