purchased upgrade

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Kenneth Comben

• August 26, 2022 09:55

I purchased the upgrade on offer to luminar neo but do not see the noisless option in luminar

also i am confused why another option for the same thing is being offered at a price of £119.00 instead of the £49.00 that i paid?

Please refund my purchase

 

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  Tania Taylor

  • August 26, 2022 11:27

  Hi Kenneth Comben!

  Please note that the Noiseless AI extension is going to be released on August 30. You will be able to download it from your Skylum account or in the app itself.

  If you still want to get a refund, please contact us at skylum.com/support.

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  Kenneth Comben

  • August 26, 2022 11:43

  I tried the link skylum.com/support but outlook does not recognise this email address please could you activate refund for me?

   

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  Tania Taylor

  • August 26, 2022 16:01

  Hi Kenneth Comben!

  As far as I can see, our support team member has already issued a refund for your purchase, so I assume everything is okay now.

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