Unable to activate Luminar AI on my mac computer
AnsweredHi there,
I purchased 1 seat of Luminar AI and used it on a Windows PC first. Now I noticed that Luminar AI (trail) runs much fatser on my mac computer with Apple M1 chip so I decided to activate it for my mac computer.
First I reset that seat so that I have 1 seat available for me to use on macOS. However, in Luminar AI macOS edition, there is no place that allows me to input my account and activate it. The popped out dialog only shows the options to "buy" the software, the "restore purchase" also no result.
Anyone at Skylum can help, thank!
Peter
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Hello Peter,
Please use the link below to download Luminarᴬᴵ:
https://skylum.com/download/luminar-ai-download
Check out the activation guide here: https://manual.skylum.com/ai/en/topic/activating-luminar-ai
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Hi Peter!
Could you please check if your activation window looks like this?
If so, it means that you're trying to activate the AppStore version, while most likely you've purchased a website version of the app. The two apps are not interchangeable. Please make sure you download and activate the website version of the app https://skylum.com/download/luminar-ai-download.
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The AppStore and website versions of the app differ in terms of activation and plugin use (the AppStore app can't be used as a plugin for PS and LR), and that's basically it.
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