Erase result display disappears
I use an erase tool to remove unwanted objects from an image. This process takes quite a bit of time, but the results are removed/erased with no problems. (This slow process would be helpful if you could provide a straightforward stamping tool. It would be faster.)
The problem is yet to come. For example then I switch to the develop tool panel within the edit tab. Not the tools tab. I.e. edited adjustments. Then the result of the erase tool will disappear. And when I go back to the erase tool, the erased unwanted objects are restored. This seems to be a visual issue only. If I export, the unwanted material is gone.
When the result of that erase tool disappears, clicking on the visualization icon (eyeball icon) on the right side of the panel does not change anything.
Please improve.
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Hi Satoshi Inoue!
The Clone tool will be added in one of the free future updates. We appreciate your understanding in this matter!
As for the issue you've encountered, we need to be able to reproduce it on our end in order to understand at which point it occurs. Please send us a screen recording of what you do in the software before encountering the issue. Here's how to record a screen on Mac:
https://support.apple.com/guide/quicktime-player/record-your-screen-qtp97b08e666/mac
Here's how you can send us the file:
- Visit https://wetransfer.com/
- If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
- Click Add your files.
- Select the file(s) on your computer.
- After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
- In Send As select Link.
- Click Transfer.
- After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support
Looking forward to hearing back from you.
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