How to resolve issue installing Luminar AI on MacOS?

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Chong Lor

• June 19, 2022 15:10

I have macOS Monterey version 12.4. Every time I install AI, I keeps getting this message and unable to install the software. How do I resolve this issue?

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  Anastasiia Moore

  • June 19, 2022 16:08

  Hi Chong Lor!
  Kindly try to install the app using this installer:

  https://downloads.skylum.com/luminarai/mac/Luminar_AI_Release.dmg 

  Please let us know the outcome.

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  Chong Lor

  • June 19, 2022 17:04

  Anastasiia,

  Thank you so much for the help. I was able to install from the link you've provided. However, I've encounter this error when trying to "Check for Updates...".  Any idea?

  

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  Elena O'Brien

  • June 20, 2022 11:55

  Hi Chong Lor,

  Could you please let us know the Luminar Neo version you have installed?

  Simply click Luminar Neo > About Luminar Neo.

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  Chong Lor

  • June 20, 2022 20:57

  I have version 1.1.0 (11884). 

  

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  Helga Hufflepuff

  • June 21, 2022 19:45

  Hi Chong Lor,

  1.1.0 is currently the latest version of Luminar Neo

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