NEO 1.06 UPDATE

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Shaun Clapham

• May 25, 2022 22:30

THE DOWNLOAD FROM MY ACCOUNT SHOWS 1.06 BUT ITS NOT, ITS 1.05.  I LAUNCHED THE APP AND IT INFORMED ME OVER AND OVER OF A UPDATE.  INSTALLING UPDATE DIDNT UPDATE THE APP..  tRIED 10 TIMES, UNINSTALL REINSTALL, CLEARING OUT ALL THE LEFT OVER CRAP.  I FINALLY GOT IT TO UPDATE BUT RIGHT CLICKING ON THE APP AND ENABLING RUN AS ADMINISTRATOR.  WINDOWS 11 FINALLY CURRENT.

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  Shaun Clapham

  • May 25, 2022 22:57

  WANT TO ADD, WHEN I LAUNCHED THE PHOTOSHOP PLUGIN IT WOULD NOT LAUNCH...  I HAD TO GO BACK AND UNCHECK RUN AS ADMIN THEN IT WORKED..  THESE SAME ISSUES I EXPERIENCED IN LUMINAR 4 AND AI..  GOT TO GET IT TOGETHER SKYLUM.

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  Elena Blum

  • May 26, 2022 07:23

  Hi Shaun,

  Hopefully, we can get this sorted out for you.  Please contact us  https://skylum.com/support and we'll be happy to help.

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