Pixels turning black after preset

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Caroline LE GAILLARD

• May 07, 2022 20:02

Hi !

I have experienced several losses in pixels when using presets with Neo.

Here are 2 screens showing my point.

BEFORE (image without any change inneo)

 

AFTER : see the black dots !

Any idea or if it's my mistake ?

 

Thank you !

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• Official comment

  

  Kostiantyn Tantsiura

  • May 08, 2022 15:45

  Hi!
  Please, contact our support team at support@skylum.com , they will be glad to assist you. 

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