Super Slow on MacBook Pro - respect to AI and 4

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Luca Fantoni

Hello there! 

As the title states: I have Luminar 4, Ai and Neo installed on my MacBook Pro. I use them along with Adobe Lightroom as its plugin.

Since the 1st version I noticed it was really slow, I would say laggy. It takes 5-10 seconds to load a preset on the image, to change anything on the Develop tool, any correction even the most simple one takes ages. JPG or RAW the same.

It also is annoying, in addition to the "lag", that there is no visible clue of the software "thinking", and it just seems idle doing nothing.

The same corrections however, work fine and fast with Luminar Ai and 4. Like 0,5-1 seconds in Luminar Ai against to 5-10 seconds with Luminar Neo.

I formatted my Mac and had a new install of everything, and the problem is still there.

It appears to be the same with either the plugin for Lightroom and the standalone program (seems maybe a bit faster the standalone, but not much).

Any idea?

 

thank you very much.

Luca

 

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    Agatha Winter

    Hi Luca - Please reach out to us at https://skylum.com/support so we can take a closer look at your particular case. We'll get you back to you asap.

    It would also help us a lot if you could clarify some additional details: 

    1. How much free space do you have on your drive?

    2. Where are your photos located? (internal, external drive)

    3. How many images are there in your Library? Please send us the screenshot of your Catalog file structure as in the example: https://prnt.sc/zyooi4

    Looking forward to hearing from you.

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    Anderson

    I have this same problem. I'm using NEO in plugin mode on a M1 Mac and it is incredibly slow, I have to wait over 30 seconds at times for the screen to refresh and even then it doesn't redraw the whole screen correctly. This is really bad.

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    Elena Blum

    Hi Anderson,

    Could you please let us know your hardware configuration? Click on the Apple logo in the upper left corner of your screen, click About This Mac, and take a screenshot of the window that opens. Check out this article (click this text to open the link) about making screenshots on Mac if you need help with that. Attach the screenshot to your email at support@skylum.com

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    Marc Helbing

    I am a new user of Luminar NEO on iMac M1. Neo 1.1.0 runs nice and smooth so far, no speed problems. Image results are fantastic.

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    Member
    • Edited

    I experienced the same problem. Very slow and sluggish. I have M2 Pro 24GB memory 1TB drive. Luminar is slow because the software itself is not built for Apple's new silicon (software limitation). It has nothing to do with the machine's hardware, I know it because I am a software engineer. So Luminar team PLEASE improve & upgrade the Luminar software stacks. 

    Many people from the Mac M1/M2 community also experience sluggishness. https://forums.macrumors.com/threads/luminar-ai-running-choppy-slow-on-m1-max-mbp.2323941/

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