Is Neo Updating Remotely When It Starts Up?
AnsweredSomething very peculiar has been happening and I have screen-captured it as proof. A few days ago, I created a post about backing up and moving Catalogs from computer to computer. Originally, I just copied the folder with images and the catalog files in it, to another computer and loaded the Catalog on a fresh installation of Neo and got nothing but broken links. No way to relink the edits to the pictures unless I did some funky folder manipulation which still does work. I screen-captured that.
Today, I repeated the same thing, where I just copied the image folder with Catalog files in it, and NOW it works. Magically. How is this possible that the program now functions differently? It behaves as it should. Are you guys updating Neo remotely at the start of the program? Sure seems like it. The program doesn't look different but the internal function of the program seems to have changed.
Further proof of this is that there are strange little things that have happened to my catalogs, like some catalogs have imported pictures that were in another catalog but with no edits to those pictures. I've been reading your patron's comments and notice that there are numerous people complaining about odd little abnormalities in the catalog structure. This makes me think that something is occurring remotely or that the program is checking in remotely and applying function patches of some sort.
Is this what is going on? Honestly, I can care less but I just want to make sure I'm not going crazy seeing as how the program worked very differently a few days ago compared to today. I can see what I did on the replay a few days ago and compare it today and the result is totally different. Explain.
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Hi Math,
Luminar Neo does not update remotely - once the update is available you first get a notification from the app that offers you to install it.
We will gladly take a deeper look for you if you'd like. You have mentioned that you have a screen capture? It would be great if you could send it along with the explanation of this issue to our support team at skylum.com/support. And our team will look into this for you.
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