Problem after purchasing Luminar Neo

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Νικόλας Μυριτζής

• March 26, 2022 17:45

I think I have purchased Luminar Neo with the wrong email. I did not receive any receipt or activation code so I wrote an email to the skylum team support mail. They haven't replied yet(because I just sent them the email) and I was wondering if anyone else had the same problem with me and how they fixed it. 

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  Νικόλας Μυριτζής

  • March 27, 2022 07:23

  problem solved in less than 12 hours. Best customer support I ever had in my life

   

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  Elena Blum

  • March 27, 2022 09:58

  Pleased to hear that, Νικόλας!

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  Denise Feltham

  • November 10, 2022 04:48

  Just purchased and dowloaded Luminar Neo.  It is not listed in my software.  When I tried opening a photo, there is just a faded image in the background and can't do any edits.

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