• Official comment
    Helga Rowles

    Hi Antonio,

    To activate Luminar on another computeryou will have to reset your activation counter back to zero in your Skylum account: > Activations > Reset all activations.

    You can download your software from the My Software tab as well.

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  • Avatar
    David James

    Hola. hace un par de dias compré e instalé Luminar AI. Al abrir el programa por primera ves me aparece que tengo que poner mi correo que vinculan a mi cuenta y contraseña. Lo hago y aparece un mensaje diciendo que NO TENGO INTERNET. tambien he intentado entrar por Red Social y me dice que NO ES SEGURA ....Yo cuento con 60gmb.

    Que puedo hacer ?

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  • Avatar
    Alina Skylum

    Hi David James,

    If I understand it right you cannot activate the app on Windows?

    Please ensure that you're using an admin account: 

    Try disabling your antivirus and firewall software, and in particular Spybot, if you currently have it on your computer. 

    Please send us your hosts file at for review. It's located here: C:\Windows\System32\drivers\etc\ 

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  • Avatar
    Sabrina Hamrick
    Five ways to transfer files from one  PC to another
    1. Use an external storage medium. ...
    2. Use a transfer cable. ...
    3. Share by LAN or Wi-Fi. ...
    4. CloudStorage. ...
    5. Connect the hard disk or SSD manually.
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