Comments

4 comments

  • Official comment
    Avatar
    Helga Rowles

    Hi Antonio,

    To activate Luminar on another computeryou will have to reset your activation counter back to zero in your Skylum account:
    https://skylum.com/account/my-software > Activations > Reset all activations.

    You can download your software from the My Software tab as well.

    Comment actions Permalink
  • Avatar
    David James

    Hola. hace un par de dias compré e instalé Luminar AI. Al abrir el programa por primera ves me aparece que tengo que poner mi correo que vinculan a mi cuenta y contraseña. Lo hago y aparece un mensaje diciendo que NO TENGO INTERNET. tambien he intentado entrar por Red Social y me dice que NO ES SEGURA ....Yo cuento con 60gmb.

    Que puedo hacer ?

    0
    Comment actions Permalink
  • Avatar
    Alina Skylum

    Hi David James,

    If I understand it right you cannot activate the app on Windows?

    Please ensure that you're using an admin account: https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-account 

    Try disabling your antivirus and firewall software, and in particular Spybot, if you currently have it on your computer. 

    Please send us your hosts file at support@skylum.com for review. It's located here: C:\Windows\System32\drivers\etc\ 

    0
    Comment actions Permalink
  • Avatar
    Sabrina Hamrick
    Five ways to transfer files from one  PC to another
    1. Use an external storage medium. ...
    2. Use a transfer cable. ...
    3. Share by LAN or Wi-Fi. ...
    4. CloudStorage. ...
    5. Connect the hard disk or SSD manually.
    0
    Comment actions Permalink

Please sign in to leave a comment.