Comments

4 comments

  • Avatar
    Member

    I installed the Luminar AI trial a few days ago with no problems (I only have the built-in windows antivirus).

    Make sure that the file is coming directly from Skylum and try another antivirus or two to be sure that it is not a false positive. Skylum would not distribute anything with a virus, but there is a small chance of a Russian hack. *I have 0/none evidence nor indications that a hack happened to Skylum*

     

    0
    Comment actions Permalink
  • Avatar
    Alina Skylum

    Hi Gregory! Please try using an alternative link: 

    https://downloads.skylum.com/luminarneo/win/Win_Luminar_Neo.msi

    0
    Comment actions Permalink
  • Avatar
    Carl Peterson

    Gregory,

      I just downloaded the LuminarNeoSetup and ran a virus check.  My anti-virus didn't detect anything (it's not Norton).  I'm sure that Skylum will double-check the files on their servers.

     

    Carl

    0
    Comment actions Permalink
  • Avatar
    Alina Skylum

    That's true. Our development team was notified about this problem. Hopefully, we can resolve it soon.

    0
    Comment actions Permalink

Please sign in to leave a comment.