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  • Avatar
    Alina Skylum

    Hello Jerry, 

    We would need to see the full system info please. Here is how to collect it: click on Apple logo in the upper left corner of your screen, click About This Mac, and make a screenshot of the window that opens. Check out this article (click this text to open link) about making screenshots on Mac if you need help with that. Attach the screenshot to your reply.

    Just in case, here are the system requirements for Mac:

    • MacBook, MacBook Air, MacBook Pro, iMac, iMac Pro, Mac Pro, Mac mini, early 2010 or newer
    • CPU Intel® Core™ i5 or better, including the M1 chip.
    • Memory 8 GB RAM or more (16+ GB RAM is recommended)
    • macOS 10.14.6 or higher. IMPORTANT: macOS 10.13 is not supported.
    • Hard disk 10 GB free space; SSD for best performance
    • Display 1280x768 size or better
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  • Avatar
    Jerry Keys

     

     

     

    and that is a Xeon E 5645

    Fusion 1 is a hybrid SSD/HDD drive

     

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