Problems with looks in Luminar

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• February 19, 2022 07:04

I have a question about Luminar 4.
I used to work with Lightroom and the Creative Kit, here I mainly used the Tonality extensions for potraits, there were different presets, like "Fashion Magazine" "Impressive" etc. these presets had a slider that made the effect stronger or weaker, the presets were sw, the slider didn't change anything, which I liked.
Now I got Luminar 4, here there are looks, I could download my beloved Tonality looks for Limunar 4, these are actually still called the same as in Tonality, also here there are the same categories and effects. However, unlike the Tonality effect, when the slider is clicked the colour returns, when the effect is clicked the slider is all the way to the right and the image is black and white, when it is moved to the left the colour returns to the image, which I don't want, I want to apply the look as it was in a Creative Kit.
Does anyone know the problem and does anyone have an idea for a solution?

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  Tania Taylor

  • February 22, 2022 11:10

  Hi Member!

  We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please send us a screen recording of the issue.
  You can use Monosnap to record your screen: https://monosnap.com/welcome (Win) or QuickTime https://support.apple.com/guide/quicktime-player/record-your-screen-qtp97b08e666/mac (Mac)

  Here's how you can send us the file with the recording:

  1. Visit https://wetransfer.com/
  2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
  3. Click Add your files.
  4. Select the file(s) on your computer.
  5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
  6. In Send As select Link.
  7. Click Transfer.
  8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support

  Looking forward to hearing from you.

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