Luminar Neo.

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    Colin Cutler

    I now see that the User Guide is scheduled for an update. Not good enough.If you are behind schedule for release then explain don't just hope the customer we won't notice!

    It is your job to spend time finding out how things work but not mine.

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    Alina Skylum

    Hi Colin, 

    I'm very sorry for the frustration caused by lack of the manual. We can confirm that our creative team is working on it at the moment. Meanwhile, our team will be more than glad to help you with any Luminar Neo questions. I apologize for the negative experience

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    Michael Smith

    Skylum is a very strange company.  They regularly launch products that are definitely not ready for market.  In it's current version Luminar NEO is more trouble than it's worth.  Developing Sony RAW files is a joke.  

     

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    Alina Skylum

    Hi Michael - Sorry to hear that Luminar doesn't meet your expectations! Could you please specify the issue with Sony RAW files you're facing? What camera version do you use? Thanks in advance. 

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