Changing my password
Answered
One would think that changing a password would be easy, but I've been at it for two day snow with no luck. I click forgot, then go to the email, then back to the webiste,. Then you get three windows, your existing password and two windows for entering the new one. It will not work and keeps telling me "Your current password don't match". Any clues as to the correct way to navigate this?
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Hi Jim Wilson!
Could you please check if you're logged out of your Skylum account before resetting the password? Then if you still face any difficulties, please reach out to our support team via skylum.com/support, and we'll reset it on our end for you.
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