Still cannot activate LUMINAR NEO

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Marlon Gangadeen

• February 18, 2022 17:36

I have followed your instructions to disable firewals, use alternate installers, etc. and still cannot properly install and activate NEO It is strange that it is the only software I have ever had this issue with.

 

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  Andrew Shearn

  • February 18, 2022 22:03

  i have same issue

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  Katherine Nelson

  • February 19, 2022 09:08

  Hi guys,

  If disabling your anti-virus and Firewall doesn't help, please send us your Hosts file for review at support@skylum.com.

  The file is located here:

  C:\Windows\System32\drivers\etc\

  Here is the video tutorial that may also be helpful: https://www.loom.com/share/8b91ade5057d4d3192c933fbd025f9f5  

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  József Vancsura

  • February 26, 2022 13:05

  Activation issue resolved in 5 minutes, thanks Robert Usher! I didn't even have to turn off the firewall!

  https://community.skylum.com/hc/en-us/community/posts/360010168199-Listen-up-I-got-it-to-work-this-may-help-a-lot-of-people-Activation-Issue-

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