Luminar Neo - catalog take long to load photo

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Kamel CHERMI

• February 18, 2022 13:14

Hi community, 

I'm experimenting some issue with the final Release of Luminar Neo. The Catalog view take very long time to show the pictures/photos. I didn't have so much of pictures, like 30.
I didn't notice that with the Pre-release version, Should I need to clean up some temporary files / cache to make Luminar Neo performance better ?

other than that the software is very awesome, works like a charm for my needs. 

My system is :
Window 11, Lenovo IdeaPad Flex 5 :
CPU : AMD Ryzen™ 3 4300U Processor (2.70 GHz, up to 3.70 GHz Max Boost, 4 Cores, 4 Threads, 4 MB Cache)
Memory : 8 GB DDR4 3200MHz
Disk : 256 GB PCIe SSD

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  Tania Taylor

  • February 18, 2022 14:43

  Hi Kamel CHERMI!

  I'm sorry to say that, but your processor AMD Ryzen™ 3 doesn't meet our tech requirements - https://skylum.com/luminar-neo (at the bottom of the page). Luminar Neo requires CPU Intel® Core™ i5 or better, AMD Ryzen™ 5 or better.

  There are several solutions to this situation: 

  Solution 1. Hardware upgrade.

  All the latest software puts increasingly high requirements for the hardware configuration of your computer. If you want to enjoy the latest and the most powerful software packages, a hardware upgrade might be in order.

  Solution 2. Another device. 

  Do you by any chance have another device that would fully meet our requirements? If so, you can install Luminar there. 

  Solution 3. Request a refund.
  

  If you'd rather prefer this option over the previous two, just send us an email to skylum.com/support, and we'll issue a refund at your earliest convenience.

   

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  Kamel CHERMI

  • February 18, 2022 15:03

  Hi Tania,

  Thank you so much for your reply. That what I was afraid too. I'm still able to develop the photo. So later maybe later I will upgrade my setup. 

  thanks

   

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