Neo Woes

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Barrie Barrington

• February 11, 2022 15:05

I received the version 1.0.0 Neo update and started using it. Perhaps I am using it wrongly but when I use it as I did the early release, things did not go as planned. I edited a few images and found that earlier edits disappeared. And when I converted a few to Black and white and finished that edit the black and white disappeared.

Updates needed.

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  Londinense

  • February 11, 2022 15:16
  • Edited

  I think Luminar said that edits might not get carried over from one pre-release version to the next, so I guess that's the case with the release version as well. I noticed something similar, but it's not an issue for me, as I always export any images I have edited in Neo.

   

  I haven't tested the B&W function as I don't need it.

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  Austin Miller

  • February 11, 2022 23:14

  Hello Barrie,

  Could you please specify if this issue has happened to all the images that you've edited or only a couple of them?

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  Barrie Barrington

  • February 12, 2022 03:29

  It seems to be because I imported the photos into the early release version and then updated it to version 1.0 then tried editing. I removed all photos, put in trash, flushed the trash, restarted the app and all is good. 

  Thanks.

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  Ed Uthman

  • February 22, 2022 18:54

  I had the same problem (disappearing edits) all within 1.0.1, with no version updating in between.

   

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  Alina Skylum

  • February 23, 2022 10:14

  Ed Uthman,

  Sent a response to you here:

  https://community.skylum.com/hc/en-us/community/posts/4419471771538-A-quick-review-of-major-issues-in-Neo

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