I am a Luminar Neo earlybird. I just downloaded it on my Dell Windows 10 computer. The software is listed in my applications list and the links are on my desktop and taskbar. When I click on any of those, the logo screen comes up in the middle of the screen, but then nothing else happens. When I tried to do a chat to solve my problem, the only thing that happens is 2 different script messages come up telling me what Neo earlybird is and that I can purchase it at a discount, but no response to this message. So I cannot figure out how to open Luminar Neo or to get any assistance from Skylum. Please help.
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