How to activate Luminar Neo in France (may bee in Europe)

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    Austin Miller

    Hello Bernard,

    Your anti-virus software and firewall may be the issue. Please try the following:

    If the solution above doesn't work, please send us your Hosts file for review. The file is located here:

    C:\Windows\System32\drivers\etc\

    Here is the video tutorial that may also be helpfulhttps://www.loom.com/share/8b91ade5057d4d3192c933fbd025f9f5  

    Looking forward to hearing from you.

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    Bernard Gensollen

    Hi Austin,

    Of course, the first thing I tried was to stop the firewall and the defender, no way, then I gave administrator rights to the software, no way, then I restarted windows in safe mode, no way: always the windows after ten seconds saying that there is no internet connection.

    But, even with firewall and defender activated, a VPN connected to the US made the job...

    There is no additional lines in the host file except the original comments...

    I just want to share this fact because it can eventually help another guy...

    Kindly.

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