Desaturated colors in editing screen of Luminar Neo

Answered

Follow

Member

• January 15, 2022 13:52

In the catalog screen, the colors of the images still look normal, like they do in any image viewer. But as soon as I want to edit an image, the colors are automatically changed (desaturated) regardless of whether the image opened is a RAW or a JPG. And if I export an edited picture, the colors look different in any image viewer compared to the editing screen. The problem does not exist with any other image editing program on my PC, neither with Lightroom, Photoshop, Gimp, nor with Luminar 4.

0

• 

  Kate Williams

  • January 17, 2022 09:15

  Hi Member,

  I'd appreciate it if you could provide us with the screenshots illustrating this issue at https://skylum.com/support or support@skylum.com. 

  Moreover, please attach the information about your monitor(s) color profiles to your request. Here's how you can do that: 

  1. Press the Windows logo key + R.
  2. Type colorcpl in the dialog box that opens and press Enter on your keyboard.
  3. Take a screenshot of the window that opens and send it to us.
  4. Switch to the Advanced tab and take its screenshot as well. 

  If you have more than one display, select each display you use in the Device dropdown and send us screenshots for each display.

  Lastly, please be sure to include the link to this thread as a reference. 

  Looking forward to hearing back from you,

  0

  Comment actions Permalink
• 

  Mathias Papeleu

  • February 21, 2022 01:04

  I would like to join in on this issue as I'm experiencing it as well.

  0

  Comment actions Permalink
• 

  Ivan Azure

  • February 23, 2022 12:56

  Hi Mathias! Please contact our support team via support@skylum.com or https://skylum.com/support and we will consult you in a more detailed way.

  0

  Comment actions Permalink

Please sign in to leave a comment.