JPG export quality loose a lot of details

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ALFREDO BRUSAMOLINO

• January 09, 2022 10:51
• Edited

Hi
i started noticing this problem lately so not sure if a Luminar Ai update is causing this, i am at latest update on Mac.

Basically when you edit your DNG you see a certain amount of details
but when you export all your edited DNG to JPG maximum quality and maybe resizing to 1600 , most of the details are gone and also jpg seems to suffer of compression artifacts. The workaroud i am using is to export as not resized TIFF and batch convert to resized jpg in affinity photo (85% quality).
I would like to know if Skylum is aware and if anyone else noticed this. 
I think JPG export quality is not good and should be improved. Thanks

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  Kate Williams

  • January 09, 2022 15:57

  Hi Alfredo, 

  Could you please clarify: 

  Do you resize the photo to increase the size of the image or downscale it? 

   

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  ALFREDO BRUSAMOLINO

  • January 09, 2022 17:04

  Hi Kate 
  i was exporting as JPG resizing to 1600px long side , i did that before and did not notice loss of details like this time so i'm not sure if anything changed in Luminar regarding jpg quality.

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  Ivan Azure

  • January 10, 2022 07:05

  Hi Alfredo,
  
  Could you send us the original files that you're working with and the screen recording of the process? You will receive the corresponding link. Please contact our support team via support@skylum.com or https://skylum.com/support and we will consult you in a more detailed way.

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  ALFREDO BRUSAMOLINO

  • January 10, 2022 11:08

  Hi Ivan
  i've just sent an email to support with the files to be downloaded from a WeTransfer link,
  i think the problem is evident. Regards, Alfredo

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