Lost seats
Answered
I had to restore my computer, I logged into the sit and saw my current seat for Luminar AI and pending for Neo. Removed that seat to use again, then updated my email address. Once I restored my computer and installed AI, logged into the SAME account, no my seats are GONE as if they don't exist.
This is NOT acceptable, but par for the course for Skylum based on your constant new software instead of updates.
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Hi Eric Mazzone!
I'm sorry to hear you encountered this issue.
As far as I can see, you've already contacted our support team via email, and we got your request.
You'll get a reply from our team very soon, please make sure to check your Spam folder and add support@skylum.com to your email contacts list so that you could receive our text messages.
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