Why Luminar 4 is slowest Photo software in photography planet ?

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    Agatha Winter

    Hi Masood,

    Sorry to hear about your negative experience with our software!

    Usually, the performance depends on the number of photos you have in your catalog, their format (it can take a bit more time to load RAW or TIFF files), your hardware configuration, and the place where you store your photos (it works faster when the photos are located on an internal drive).

    Can you please kindly reach out to us via https://skylum.com/support and clarify some additional details: 

    1. How much free space do you have on your drive?
    2. Where are your photos located? (internal, external drive)
    3. How many images are there in your Library? Please send us the screenshot of your Catalog file structure as in the example: https://prnt.sc/zyooi4
    4. Your hardware configuration:

    N.B. The links are clickable and show the screenshots that can guide you, if necessary.

    Here is the video tutorial on how to retrieve your system infohttps://www.loom.com/share/97aff7951ee3412daa020f1d88eb36e8     

    Thanks in advance!

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