Migrate from window to Mac

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HENRY CHEAH

• November 23, 2021 06:20

Hello,

I have change my Window laptop to Imac. Can you let me know how to migrate it to the new computer. If I delete the software from my Window laptop can I re download it to my new Imac.

Thank you.

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• 

  Anastasia Davis

  • November 23, 2021 12:01

  Hi Henry! 

  First you will need to reset your license counter.

  You can do it in your Skylum account.

  Reset buttons are available for each product you own in the My Software tab. Click License > Reset activation or Reset all licenses to remove all activations at once. 
  For Luminarᴬᴵ, click Activations > Reset activation next to the device you need to remove or click Reset all activations to remove all activations at once. 

  Here is the video tutorial that may also be helpful: https://www.loom.com/share/0935006021d74ea1973035ae31028b36  

  Then you will be able to download and activate the software on another device.

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