NEO Black Friday

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Ted Simon

• November 21, 2021 16:37

Is Skylum going to credit or refund the $20 savings that Black Friday is offering?  Seems only rights since we were the earier adopters

What do you think Skylum?

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  Bryan Phillips

  • November 21, 2021 17:32

  Good question. I am an early adopter too and would like to know as well.

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  Margaret Bright

  • November 22, 2021 08:34

  Hi guys. With billing questions, please kindly get in touch with our support team directly at https://skylum.com/support. They will assist you.

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  Ted Simon

  • December 03, 2021 00:29

  Tried to reach someone in support but got caught up in "loop"

  Should be an easy resolve, just refund the $20   You can  reach me at 650-224-8499

   

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  Angela Andrieux

  • December 03, 2021 00:44

  Hi Ted,

  We don't have phone support, but if you email support@skylum.com we'll make it is taken care of.

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