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    Katherine Nelson

    Hi!

    Could you specify if the issue remains when you add images from your internal drive?

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    Lars-Göran Andersson

    whe i go to  download from my piture  its can  stand and work  for  20 minit  and you dont se annything happen   whe i use nikon  ore darktable its take  2-3 minits depens how many piture i have

     

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    Anastasiia Moore

    Hi Lars-Göran Andersson!

    Thank you for providing us with this information.

    Would you be so kind as to clarify the size and the format of the photos you are importing to Luminar 4?

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    Lars-Göran Andersson

    i always  import in raw  and  every other program  its work  other im very satesfy  

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    Helena Carter

    Hi Lars-Göran Andersson,

    What's the size of the photos you're working with? What camera were they taken with?

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    Lars-Göran Andersson

    My raw file is betwen 20-24 mb   if i take  a nother program  its faster 

     

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    Lars-Göran Andersson

    My camera is nikon  z6ll  and nikon d5

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    Austin Miller

    Hello Lars-Göran,

    Could you please check and let us know what is the data transfer speed of your memory card?

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    Lars-Göran Andersson

    if i use  anoter program  its okey  and  i used xqd card  for my nikon camera   and if i use another program like nikon its going fine

     

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    Kate Williams

    Hi Lars-Göran, 

    I appreciate the clarification. In this case, please reach out to our support team at https://skylum.com/support for further investigation. 

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