Unable to export image

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    Elena O'Brien

    Hi Paul Hill,

    Does this happen when you are using Luminar AI as a PS plugin or as a standalone as well?

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    Paul Hill

    Hi this was as a plug-in from PS I've not tried it from the standalone. I also noticed that occasionally when I did manage to export an edited image back into PS all changes were lost

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    Elena O'Brien

    Hi Paul Hill,

    Please try Luminar AI as a standalone to see if the issue persists.

    Please try the following:

    1. Make sure Photoshop is not runningIf the app was running, reboot your PC before proceeding. 
    2. Right-click the Luminarᴬᴵ icon > Run As Administrator.
    3. Click Luminarᴬᴵ > File > Install Plugins.
    4. Click Uninstall next to Photoshop.
    5. Reboot your PC.
    6. Right-click the Luminarᴬᴵ icon > Run As Administrator.
    7. Click Luminarᴬᴵ > File > Install Plugins.
    8. Click Install next to Photoshop.

    In case there's a message You have to install this software first, click Browse, and navigate to where the .exe file of your host application is. After you show Luminar where the host app is, you will be able to install the plugin for the host.

    Let us know how it goes.

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