I purchased Luminar AI (early). Honestly, quite possibly the worst money spent on imaging software. Its runs painfully slow. I see all the comments above tend to lean towards an issue with the user's system. While this 'might' happen here and there, it seems this has become the stock answer for the "slow running issue".
My son is a computer engineer and software developer (for Windows). What he don't know, isn't worth knowing. I have a top end (Gaming) PC (Windows 10) which he sourced for me. Its amazingly, blisteringly fast. I can have Photoshop (with a Raw file), Lightroom (with multiple Raw Files in the catalogue), Illustrator (with a 50 meg file) etc all open at the same time, tab from one to another, whilst the others are still processing images, no lag, no slow actions and the processors are not running like they're about to take off.
He, (my son) came over to diagnose the issue and in his 'professional' opinion, the software (Luminar AI), is the issue. We also tested Luminar 4, though strangely this ran a little better, it still no where near as fast as Lightroom.
If we are successfully using Adobe Software without having to make ANY adjustments to our systems, the question then is why do we have to do so using Luminar...we should NOT have to. Given the fact that so many have reported this issue and there appears to be no 'proper' resolve after a year or so after my purchasing this software, this suggests there is no 'proper' resolve and (certainly in my case), is not fit for the purpose (for which I purchased it).
Amazing then, that I have recently received an email telling me about the all new, all singing, all dancing Neo. For another 'early' bargain purchase I have have a copy of this wonderful software. Pay now, wait months for a release, install it just to find that in fact there is no real difference.
Talking of updating, when I updated from Luminar 4 to Luminar AI and gave it a (painfully slow) test run, My first questions were "Why did I buy this and what's the difference between these two versions? I answered the first part myself "because I was stupid!" The second part, I was told (by Skylum), it was a different workflow...not sure that is what I paid for?
Originally, I had Luminar Flex, the plugin for Photoshop and Lightroom and although this did not have the same features as those to follow, nor did it (for me) have the same issues. What's happened Skylum? Why are so many complaining of the same issue and why is there no 'real' resolve to it.
Is the launch of Neo, your intended resolve? Sure, we can all make an early investment and wait for the download link to drop in to our inboxes, but it's a little questionable to ask this of us all of this when some of us already have versions that do not work properly.
Will I pay for the fourth round of your release? Will you fix this issue for me...and the other users complaining about it?
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