Missing OpenGL 3.3 or Later Error
AnsweredThis is a problem I believe started with a Windows Update. I went back to the original driver for my NVIDIA GeForce GT 630 card and this error still persists. As of today I can't get this error to go away and short of replacing the graphics card I'm stopped from being able to use this software?
Frustrating at best..
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I'd recommend installing the latest video driver directly from Nvidia.
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Hi Timothy,
Sorry to hear about the issue you encountered! Could you please reach out to our support team and provide them with your hardware configuration?
- Press the Windows logo key + R.
- Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
- In the window that opens, make sure you have System Summary highlighted on the left.
- Click File > Export.
- Type the file's name (you can choose any you like), save it somewhere where you can easily find it, and attach this text file to your inquiry via https://skylum.com/support
N.B. The links are clickable and show the screenshots that can guide you, if necessary.
Here is the video tutorial on how to retrieve your system info: https://www.loom.com/share/97aff7951ee3412daa020f1d88eb36e8
Looking forward to hearing from you.
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I'm getting an error 404 as the https://skylum.com/support link?
Can I reply to the e-mail with this file? I'm going to give that a try..
Tim
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