Slow Sometimes

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Joe Luther

• October 08, 2021 20:53

So I have an interesting issue.  I'm running a Dell Precision Laptop/Lightroom/Luminar Ai Plug-In and/or stand alone.  Ai loads quickly but only when I'm connected at my work.  When I take my laptop home, Ai takes 5 minutes to load a picture.  Only when I'm at work, does Ai load as it should.  Differences?  At work, I'm hard wired into the network.  At home, I'm on my wifi network.  But if everything is local on my hard drive, why would this make a difference?

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  Helga Rowles

  • October 09, 2021 06:23

  Hi Joe,

  This isn't something we are aware of.
  Could you please contact us at skylum.com/support so we can look into this?
  Besides, please specify whether the issue persists at home when your laptop is not connected to the Internet?
  
  
  

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